Contact Us

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Contact Us — We’re Here to Help!

At PlayPatch, we’re all about making magical moments for kids and stress-free shopping for parents.

If you ever need help, have a question, or want an update on your order — we’re here for you!

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Email Support

The fastest way to reach us:

Playpatchkids25@gmail.com

We reply to all messages within 24–48 hours (Monday–Friday).

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Support Hours

Monday–Friday: 9:00 AM – 6:00 PM (PST)

Saturday–Sunday: Closed

(You can still email us anytime, and we’ll get back to you as soon as we open!)

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Order Help

For questions about:

• Tracking your package
• Delivery issues
• Damaged or wrong items
• Store credit requests
• Missing packages

Please include:

• Your Full Name
• Your Order Number (#PP…)
• A short description of the issue
• Photos or videos (if applicable)

This helps us assist you much faster!

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General Inquiries

Have a question about a product, policy, or PlayPatch itself?

Just reach out — we’re always happy to help.

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Thank You for Supporting PlayPatch!

Every order helps us bring more joy, creativity, and fun to kids everywhere.